Frequently Asked Questions
Your Questions, Answered
You can explore our entire range of gold, platinum, and diamond jewelry on our official website. Browse through our categorized collections, look at high-definition images, and filter by weight, purity, and price to find the perfect piece.
We combine generation-old craftsmanship with modern transparent practices. Every transaction is completely secure, and we offer free insured shipping, hallmark guarantees on all gold items, and certified natural diamonds.
Buying directly from a manufacturer like AR Jewelers eliminates intermediate retail markups, saving you 20-30% on making charges. Additionally, it gives you direct customization control and guarantees pristine, direct-from-workshop quality.
Yes, we have a curated collection of traditional and modern Mangalsutras crafted in 22K hallmarked gold and certified diamonds, complete with adjustable chains and secure online checkout.
Our premier flagship boutique is located in the heart of Ahmedabad's luxury shopping district, featuring private viewing lounges and an extensive display of bridal collections.
All our gold jewelry items are stamped with the BIS Hallmark logo, laser engraved with a unique HUID code, and accompanied by an official authenticity invoice certificate detailing the exact weight and purity.
The Zar EdgeX plan allows you to invest systematically in gold with zero making charges on maturity, monthly bonus contributions, and guaranteed price protection against market volatility.
Absolutely! We specialize in custom designs. You can send us your reference sketches or images, and our expert craftsmen will create a 3D CAD design for your approval before handcrafting the final piece.
Yes, we ship to many international locations including the US, UK, Canada, UAE, and Australia. All international shipments are fully insured and sent through secure logistics partners.
We offer a 14-day exchange or return policy for standard online purchases. For custom orders, we provide a lifetime buyback guarantee based on the prevailing gold and diamond market rates.
Keep your jewelry away from harsh chemicals. Clean gold items gently with warm water, mild dish soap, and a soft-bristled brush. Store each piece separately in a soft-lined jewelry box to avoid scratches.
Yes, every high-value purchase comes with a certified appraisal certificate detailing materials, weights, and current valuations, which is recognized by major insurance companies.